Terms and Conditions

Terms and Conditions
Last updated: September 29, 2025

Please read these Terms and Conditions (“Terms”) carefully before using our services, applications, or website operated by H.E.L.P. Solutions Systems (“Company,” “we,” “us,” or “our”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, you may not use our Service.

1. Definitions
Service refers to the Application, website, and related services provided by the Company.
Application means the software program provided by the Company, including Air Call and any other digital platform.
You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.
 
2. Acknowledgment
These Terms govern the relationship between you and the Company regarding the use of our Service. You must be at least 18 years old to use our Service. By using our Service, you represent and warrant that you meet this age requirement.

Your use of the Service is also conditioned upon your acceptance of our Privacy Policy, which explains how we collect, use, and protect your information.

3. SMS/Text Messaging Terms
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from H.E.L.P. Solutions Systems. These messages may include:

Service-related communications such as updates, reminders, notifications about your legal document requests, account activity, or security alerts.
Marketing/promotional communications (if you separately opt in) such as offers, promotions, product updates, and special announcements.
Message Frequency: Message frequency may vary, but will generally not exceed 2 messages per week.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions: You may opt out at any time by texting STOP. This will end all SMS communications from us to your number.

Help Instructions: For support regarding SMS/text messages, you may reply HELP.

Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For more information, review our Privacy Policy.

 
4. Third-Party Links and Services
Our Service may contain links to third-party websites or services not owned or controlled by the Company. We are not responsible for the content, policies, or practices of any third-party websites or services.

 
5. Termination
We may suspend or terminate your access to our Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

 
6. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, even if we have been advised of the possibility of such damages.

 
7. “AS IS” Disclaimer
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free Service, nor that the Service will be free of viruses or other harmful components.

 
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

 
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. If we make material changes, we will provide reasonable notice (e.g., posting an update on our website). Continued use of the Service after such changes constitutes your acceptance of the new Terms.

 
10. Contact Us
If you have questions about these Terms, you can contact us:

By email: [email protected]
By visiting: https://helpsolutionstech.com
By phone: 302-217-3598